TBDLeadership
Leadership
Peace Of Mind – The Absence of Worry – Is A CX Super Power
Homebuying customers’ pursuit of what’s often the most valued and costly purchase they’ll ever make – and one full of unknowns -- has at least two distinct streams of value-making. One stream is the customer’s shopping and purchase journey. The other dwells in the livability and ownership journey.
Together with
Westwood Insurance Agency
Leadership
A S.W.O.T. For Homebuilding In 2023 Might Look Like This
Real demand and its plain as day causes has reset a 2023 talk-track from a playing-on-defense to one that's -- cautiously -- driving toward more rapid growth on offense, with more production and more investment to feed the machine of future growth.
Leadership
A Tilted Playing Field Favoring New-Home Sales Spurs Rosier Outlook
Why is homebuilder confidence bouncing back with such conviction when the backdrop of economic, household, spending, and employment near-future-outlooks contains so many wildcards? It's complicated.
Leadership
KB Home Posts Its 16th Sustainability Report, A Standard Setter
"First" weaves as a recurrent constant through the company's historical timeline, and it's no doubt that many if not all of KB Home's 2,300-plus team members awaken each day and show up for their day's work with a need to push in the direction of that "first" principle.
Leadership
A Pivot To A 'Hearts And Minds' Mentality Can Alter Labor's Arc
People's "emotions and reasoning" would need to evolve before a solution to the No. 1 business risk for all organizations – tiny, small, medium, large, and giant -- doing business in the residential construction space can surface.





Leadership
Leadership 05.18.23
Peace Of Mind – The Absence of Worry – Is A CX Super Power
Homebuying customers’ pursuit of what’s often the most valued and costly purchase they’ll ever make – and one full of unknowns -- has at least two distinct streams of value-making. One stream is the customer’s shopping and purchase journey. The other dwells in the livability and ownership journey.
Leadership 05.17.23
A S.W.O.T. For Homebuilding In 2023 Might Look Like This
Real demand and its plain as day causes has reset a 2023 talk-track from a playing-on-defense to one that's -- cautiously -- driving toward more rapid growth on offense, with more production and more investment to feed the machine of future growth.
Leadership 05.16.23
A Tilted Playing Field Favoring New-Home Sales Spurs Rosier Outlook
Why is homebuilder confidence bouncing back with such conviction when the backdrop of economic, household, spending, and employment near-future-outlooks contains so many wildcards? It's complicated.
Leadership 05.11.23
KB Home Posts Its 16th Sustainability Report, A Standard Setter
"First" weaves as a recurrent constant through the company's historical timeline, and it's no doubt that many if not all of KB Home's 2,300-plus team members awaken each day and show up for their day's work with a need to push in the direction of that "first" principle.
Leadership 05.10.23
A Pivot To A 'Hearts And Minds' Mentality Can Alter Labor's Arc
People's "emotions and reasoning" would need to evolve before a solution to the No. 1 business risk for all organizations – tiny, small, medium, large, and giant -- doing business in the residential construction space can surface.