Leadership

Peace Of Mind – The Absence of Worry – Is A CX Super Power

Homebuying customers’ pursuit of what’s often the most valued and costly purchase they’ll ever make – and one full of unknowns -- has at least two distinct streams of value-making. One stream is the customer’s shopping and purchase journey. The other dwells in the livability and ownership journey.

Land

Will 55+ Cohort Seek Future-Proof Retirement Relocation Choices?

Doubters as to how swiftly mobility and migration trends can pivot and course correct – powering new boom markets in geographies long considered backwater, tertiary markets at best – need only look at Spring 2020 through Spring 2022 as a "narrative-buster."

Policy

Confidence Or Not, Now's Time To Look At Challenge As Opportunity

As builder sentiment finds its floor, here's a longterm-ist look at where to focus.