TBDcustomer centricity

Don't Get Fooled By A Myth Of A Helpless Buyer; Listen To Yours

Leadership

Don't Get Fooled By A Myth Of A Helpless Buyer; Listen To Yours

With apologies to Mark Twain, rumors of the demise of consumer households' market power in residential real estate are premature. Stay alert for a waking giant. Here's how and why.

The Kitchen Table Lens: Builders' Pricing Strategies For 2022

Leadership

The Kitchen Table Lens: Builders' Pricing Strategies For 2022

Headline risks of price inflation and longer-haul supply chokeholds notwithstanding, here's how you might frame your pricing strategy for an extended stretch of limbo.

Self-Serve Meets White Glove Service: Empire's Homebase

Marketing & Sales

Self-Serve Meets White Glove Service: Empire's Homebase

Empire Atlanta's pre-Covid marketing and sales integrated services platform, HomeBase, plays as though it was designed with the pandemic-era in mind. Instead, it reflected putting homebuyers first, and mapping to their journey.

Take Demand From These Buyers For Granted At Your Peril

Marketing & Sales

Take Demand From These Buyers For Granted At Your Peril

Focus these days zeroes in on the crush of capital flooding into residential real estate. However, it would be a mistake to lose track of an equally unpredictable business force-factor: Who will buy?

Sticker Shock Has Brought Down Titans Before ... It Can Do So Again

Leadership

Sticker Shock Has Brought Down Titans Before ... It Can Do So Again

Builders -- whether they want to or not -- are testing price elasticity limits of customers. Those customers have a known history of changing their behavior when costs exceed their tolerance point. Here's how.

-
Don't Get Fooled By A Myth Of A Helpless Buyer; Listen To Yours

Leadership

Don't Get Fooled By A Myth Of A Helpless Buyer; Listen To Yours

With apologies to Mark Twain, rumors of the demise of consumer households' market power in residential real estate are premature. Stay alert for a waking giant. Here's how and why.

The Kitchen Table Lens: Builders' Pricing Strategies For 2022

Leadership

The Kitchen Table Lens: Builders' Pricing Strategies For 2022

Headline risks of price inflation and longer-haul supply chokeholds notwithstanding, here's how you might frame your pricing strategy for an extended stretch of limbo.

Self-Serve Meets White Glove Service: Empire's Homebase

Marketing & Sales

Self-Serve Meets White Glove Service: Empire's Homebase

Empire Atlanta's pre-Covid marketing and sales integrated services platform, HomeBase, plays as though it was designed with the pandemic-era in mind. Instead, it reflected putting homebuyers first, and mapping to their journey.

Take Demand From These Buyers For Granted At Your Peril

Marketing & Sales

Take Demand From These Buyers For Granted At Your Peril

Focus these days zeroes in on the crush of capital flooding into residential real estate. However, it would be a mistake to lose track of an equally unpredictable business force-factor: Who will buy?

Sticker Shock Has Brought Down Titans Before ... It Can Do So Again

Leadership

Sticker Shock Has Brought Down Titans Before ... It Can Do So Again

Builders -- whether they want to or not -- are testing price elasticity limits of customers. Those customers have a known history of changing their behavior when costs exceed their tolerance point. Here's how.

customer centricity

Don't Get Fooled By A Myth Of A Helpless Buyer; Listen To Yours

Leadership 11.15.21

Don't Get Fooled By A Myth Of A Helpless Buyer; Listen To Yours

With apologies to Mark Twain, rumors of the demise of consumer households' market power in residential real estate are premature. Stay alert for a waking giant. Here's how and why.

The Kitchen Table Lens: Builders' Pricing Strategies For 2022

Leadership 11.10.21

The Kitchen Table Lens: Builders' Pricing Strategies For 2022

Headline risks of price inflation and longer-haul supply chokeholds notwithstanding, here's how you might frame your pricing strategy for an extended stretch of limbo.

Self-Serve Meets White Glove Service: Empire's Homebase

Marketing & Sales 11.03.21

Self-Serve Meets White Glove Service: Empire's Homebase

Empire Atlanta's pre-Covid marketing and sales integrated services platform, HomeBase, plays as though it was designed with the pandemic-era in mind. Instead, it reflected putting homebuyers first, and mapping to their journey.

Take Demand From These Buyers For Granted At Your Peril

Marketing & Sales 10.19.21

Take Demand From These Buyers For Granted At Your Peril

Focus these days zeroes in on the crush of capital flooding into residential real estate. However, it would be a mistake to lose track of an equally unpredictable business force-factor: Who will buy?

Sticker Shock Has Brought Down Titans Before ... It Can Do So Again

Leadership 10.06.21

Sticker Shock Has Brought Down Titans Before ... It Can Do So Again

Builders -- whether they want to or not -- are testing price elasticity limits of customers. Those customers have a known history of changing their behavior when costs exceed their tolerance point. Here's how.